Question 1

What are your business hours?

Accepted Answer

Our office hours vary based on scheduled events and appointments. Tours and consultations are available by appointment. Please contact us at 813-575-0272 for current availability.

Question 2

How many hours are included with the venue rental?

Accepted Answer

All standard venue rentals include a total of six (6) hours, which includes setup time, event time, and breakdown/cleanup time. Additional hours may be available based on venue availability and are subject to an additional fee.

Question 3

Can I add extra time to my event?

Accepted Answer

Yes. Additional time may be added based on venue availability for $350 per additional hour.

Question 4

Is a deposit required to reserve my event date?

Accepted Answer

Yes. A non-refundable 50% retainer/deposit is required to secure your event date. The remaining balance must be paid in full no later than fifteen (15) days before the event.

Question 5

What payment methods do you accept?

Accepted Answer

We currently accept Zelle, debit cards, and credit cards only. Personal and business checks are not accepted.

Question 6

Can I bring my own food or a caterer?

Accepted Answer

Yes. Clients may bring their own food or hire a licensed caterer. However, all food preparation, storage, handling, and food safety are solely the responsibility of the client and/or caterer.

Question 7

Can we cook inside the venue?

Accepted Answer

No. Cooking inside the venue is strictly prohibited under all circumstances.

Question 8

Is alcohol allowed at the venue?

Accepted Answer

Yes, the venue is BYOB (Bring Your Own Bottle) only. Event Elegance Venue does not sell or provide alcohol.

Question 9

Do I need a bartender if alcohol is served?

Accepted Answer

Yes. Any alcohol service must be handled by a properly licensed and insured bartender. Proof of licensing and insurance may be requested before the event.

Question 10

Is there a security deposit?

Accepted Answer

Yes. A refundable security deposit is required and may be used toward damages, excessive cleaning, overtime charges, missing items, or policy violations. Clients are fully responsible for any damages caused by themselves, their guests, vendors, children, decorations, or equipment during the event. Deposits are typically refunded within 7–14 business days after inspection.

Question 11

What decorations are prohibited?

Accepted Answer

For safety and property protection, glitter, confetti, nails, screws, smoke machines, fireworks, sparklers, hookah, and open flames are prohibited. Only flameless LED candles are permitted.

Question 12

Can outside vendors be used?

Accepted Answer

Yes. Clients may use outside vendors; however, vendors must comply with venue policies and may be required to provide proof of insurance. Event Elegance Venue is not responsible for vendor performance, cancellations, or disputes.

Question 13

Is smoking or vaping allowed?

Accepted Answer

No. Smoking, vaping, hookah, illegal drugs, and any unlawful activities are strictly prohibited inside the venue and anywhere on the premises.

Question 14

Are children allowed at events?

Accepted Answer

Yes. Children are welcome but must be supervised at all times. Event Elegance Venue is not responsible for injuries involving unsupervised children.

Question 15

What happens if venue rules are violated?

Accepted Answer

Event Elegance Venue reserves the right to immediately end any event involving illegal activity, unsafe behavior, underage drinking, unauthorized alcohol sales, disorderly conduct, or violations of venue policies without refund.

Frequent Asked Questions