Frequent Asked Questions

Our office hours vary based on scheduled events and appointments. Tours and consultations are available by appointment. Please contact us at 813-575-0272 for current availability.

All standard venue rentals include a total of six (6) hours, which includes setup time, event time, and breakdown/cleanup time. Additional hours may be available based on venue availability and are subject to an additional fee.

Yes. Additional time may be added based on venue availability for $350 per additional hour.

Yes. A non-refundable 50% retainer/deposit is required to secure your event date. The remaining balance must be paid in full no later than fifteen (15) days before the event.

We currently accept Zelle, debit cards, and credit cards only. Personal and business checks are not accepted.

Yes. Clients may bring their own food or hire a licensed caterer. However, all food preparation, storage, handling, and food safety are solely the responsibility of the client and/or caterer.

No. Cooking inside the venue is strictly prohibited under all circumstances.

Yes, the venue is BYOB (Bring Your Own Bottle) only. Event Elegance Venue does not sell or provide alcohol.

Yes. Any alcohol service must be handled by a properly licensed and insured bartender. Proof of licensing and insurance may be requested before the event.

Yes. A refundable security deposit is required and may be used toward damages, excessive cleaning, overtime charges, missing items, or policy violations. Clients are fully responsible for any damages caused by themselves, their guests, vendors, children, decorations, or equipment during the event. Deposits are typically refunded within 7–14 business days after inspection.

For safety and property protection, glitter, confetti, nails, screws, smoke machines, fireworks, sparklers, hookah, and open flames are prohibited. Only flameless LED candles are permitted.

Yes. Clients may use outside vendors; however, vendors must comply with venue policies and may be required to provide proof of insurance. Event Elegance Venue is not responsible for vendor performance, cancellations, or disputes.

No. Smoking, vaping, hookah, illegal drugs, and any unlawful activities are strictly prohibited inside the venue and anywhere on the premises.

Yes. Children are welcome but must be supervised at all times. Event Elegance Venue is not responsible for injuries involving unsupervised children.

Event Elegance Venue reserves the right to immediately end any event involving illegal activity, unsafe behavior, underage drinking, unauthorized alcohol sales, disorderly conduct, or violations of venue policies without refund.