PRIVACY POLICY
 

Event Elegance Venue
 

Effective Date: 5-27-2026
 

Welcome to Event Elegance Venue (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, protect, and manage your information when you visit our website, communicate with us, book our venue or services, attend events, or otherwise interact with Event Elegance Venue.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.
 

1. INFORMATION WE COLLECT
 

We may collect personal and non-personal information from clients, guests, vendors, website visitors, and users.
 

Personal Information
 

Information you voluntarily provide may include:

• Full name

• Email address

• Phone number

• Mailing address

• Billing address

• Payment information

• Event date and event details

• Guest count

• Vendor information

• Social media handles

• Uploaded photos or media

• Messages submitted through forms or chat
   

Non-Personal Information
 

We may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Website pages visited

• Time spent on website

• Referral sources

• Cookies and tracking data

• Geolocation information
   

2. HOW WE USE YOUR INFORMATION
 

We may use collected information to:

• Process bookings and reservations

• Respond to inquiries

• Communicate regarding events

• Send invoices, confirmations, and updates

• Improve customer experience

• Customize marketing and advertisements

• Analyze website traffic and usage

• Maintain security and fraud prevention

• Enforce contracts and policies

• Comply with legal obligations

• Provide customer support

• Send promotional emails, SMS messages, and announcements
   

3. SMS, EMAIL & MARKETING COMMUNICATIONS
 

By providing your contact information, you consent to receive:

• Booking confirmations

• Appointment reminders

• Event updates

• Promotional offers

• Marketing emails

• Text messages (SMS)

Message and data rates may apply.

You may opt out of marketing communications at any time by:

• Clicking “unsubscribe” in emails

• Replying STOP to SMS messages

• Contacting us directly

Opting out of marketing communications does not prevent us from sending important service-related communications.
 

4. PAYMENT INFORMATION
 

Payments may be processed through secure third-party payment processors. Event Elegance Venue does not directly store complete credit card or banking information on our servers.

We may retain limited transaction information for accounting, legal, tax, and recordkeeping purposes.
 

5. COOKIES & TRACKING TECHNOLOGIES
 

Our website may use:

• Cookies

• Pixels

• Web beacons

• Analytics tools

• Advertising tracking technologies

These tools help us:

• Improve website performance

• Understand visitor behavior

• Personalize content

• Deliver targeted advertisements
   

Third-party platforms such as Google, Meta/Facebook, Instagram, TikTok, or other advertisers may use cookies and tracking technologies.

You may disable cookies through your browser settings, though certain website features may not function properly.
 

6. THIRD-PARTY SERVICES
 

We may use third-party providers, including but not limited to:

• Payment processors

• Booking software

• Marketing platforms

• CRM systems

• Social media platforms

• Website hosting providers

• Analytics providers

These third parties may have access to limited information necessary to perform their services and are expected to maintain confidentiality and security standards.

We are not responsible for the privacy practices of third-party websites or services linked through our website.
 

7. EVENT PHOTOGRAPHY, VIDEO & SOCIAL MEDIA
 

Event Elegance Venue may photograph or record events hosted at our venue for:

• Marketing

• Advertising

• Website content

• Social media promotion

• Portfolio use
   

By attending or hosting an event at our venue, you acknowledge that photos or videos may include guests, décor, vendors, or event setups.

Clients grant Event Elegance Venue permission to use event-related images and videos unless a written request to opt out is submitted prior to the event date.

We are not responsible for photos, videos, or content posted online by guests, vendors, photographers, or third parties.
 

8. USER-GENERATED CONTENT

If you:

• Tag us on social media

• Submit reviews

• Upload content

• Share testimonials

• Send photos/videos

You grant Event Elegance Venue a non-exclusive, royalty-free license to repost, share, publish, or use such content for promotional purposes unless otherwise prohibited by law.

9. DATA SECURITY

We implement commercially reasonable security measures to protect personal information from:

• Unauthorized access

• Misuse

• Disclosure

• Alteration

• Destruction

However, no method of online transmission or storage is completely secure. We cannot guarantee absolute security.

Users submit information at their own risk.

 

10. DATA RETENTION
 

We may retain information:

• As long as necessary for business operations

• To comply with legal obligations

• For dispute resolution

• For accounting and tax purposes

• To enforce agreements

Information may remain in backups or archived systems for a reasonable period.

 

11. CHILDREN’S PRIVACY
 

Our services and website are not directed toward children under 13 years old.

We do not knowingly collect personal information from children. If we become aware that information from a child under 13 has been collected, we will take reasonable steps to remove it.
 

12. YOUR PRIVACY RIGHTS
 

Depending on your state or jurisdiction, you may have rights to:

• Request access to your information

• Correct inaccurate information

• Request deletion of information

• Opt out of marketing

• Limit certain data processing activities
   

Requests may be submitted by contacting us directly.

We reserve the right to verify identity before processing requests.
 

13. CALIFORNIA PRIVACY RIGHTS
 

California residents may have additional rights under applicable privacy laws, including the right to request information regarding categories of personal information collected and shared.

Event Elegance Venue does not sell personal information.
 

14. WEBSITE DISCLAIMER
 

Information on this website is provided for general informational purposes only and may be updated without notice.

We do not guarantee:

• Continuous website availability

• Error-free functionality

• Accuracy of all content at all times

Users access the website at their own discretion and risk.
 

15. LIMITATION OF LIABILITY
 

To the fullest extent permitted by law, Event Elegance Venue shall not be liable for:

• Indirect damages

• Incidental damages

• Consequential damages

• Data breaches caused by third parties

• Technical failures

• Unauthorized access beyond reasonable control
   

16. INDEMNIFICATION
 

By using our website or services, you agree to indemnify and hold harmless Event Elegance Venue, its owners, employees, contractors, affiliates, and representatives from claims, damages, losses, liabilities, or expenses arising from:

• Violation of this Privacy Policy

• Misuse of the website

• User-submitted content

• Violation of laws or third-party rights
   

17. CHANGES TO THIS PRIVACY POLICY
 

We reserve the right to modify or update this Privacy Policy at any time without prior notice.

Changes become effective immediately upon posting to the website.

Continued use of the website constitutes acceptance of revised terms.
 

18. CONTACT INFORMATION
 

Event Elegance Venue
📞 813-575-0272
🌐 www.eventelegancerentals.com
📧 Infor@eventelegancerentals.com
For questions regarding this Privacy Policy, please contact us directly.